The best contemporary colleges and universities pride themselves on being at the forefront of modern educational techniques, using technology and software to make student learning and management more effective. These institutions deserve a similarly leading edge approach to managing car park usage across staff, students, visitors and the public. The last thing a student wants to see is a paper permit!

Sector challenges

Peak time management
Major peak periods can mean the need to pre-allocate parking permits and permissions down to specific site and space. Our system is perfect for that

Self service permits
Peak times of staff arrivals and student registration creates an unwelcome admin burden. Our highly configurable permits system allows you to specifiy criteria so that students and staff can apply for and secure permits online

Abuse prevention
We know many sites are in proximity to town and city centres. Our system allows for effective tackling of abuse whilst offering a flexible ad hoc payment and parking tool to generate revenue from public parking

This Development is the largest capital project in the history of the University. With diverse parking requirements, this needed some smart thinking to make
the complex simple.

Our challenge

The vision is to create a new district and extension to the city, centred around a mixed academic and urban community. The development includes 3,000 homes, accommodation for 2,000 postgraduates and 100,000 sqm of academic and research and development space plus community facilities such as a primary school, community centre, health centre, supermarket and local shops. The University needed to find a partner that could help manage not just car park spaces but also resident, staff, student and visitor permits and enforcement. Importantly, as a contemporary mixed use development eco-friendly, sustainable technology-led solutions were a major priority.

3,000

new homes

150,000

visitor permits annually

“I’ll bet a million pounds that Advanced Parking has something for this!”

Hannah

Facilities Manager at the University

Our solution


Deterred the university from implementing a paper based permit system and built a highly configurable application that allowed the client to define questionnaires in order to facilitate the application and awarding of parking permits


Integration of this application with our MPA whitelist system that creates and allocates virtual pemits based on their parking needs


Permit holders are also able to access virtual guest permits for friends & family


AP call centre support to assist with permit applications


Handheld devices & software to allow the university to patrol and check for parking contraventions

The benefits


The permit management software system replaced the universities fledgling plan for parking scratch card style permits, removing printing costs and a major admin burden


Increased service levels for permit holders and reduced costs


Completely removed the administrative burden of processing permit aplications


Created a database of permit holder information that can be used in future for changes of circumstances, easier renewals, enforcement and even customer research to assist with ongoing improvements

Clients say

“With the entire solution under one AP roof, designing and implementing the whole solution collaboratively was a breeze. The potentially massive task of running a scratch card system was thankfully avoided meaning that we didn’t have the additional costs to consider. Of course, this fits right in with our brand as a leader.”

Director
Leading University

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